Hotel Duty Manager

WillowWood Hotel

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WillowWood Hotel seeks qualified candidates to fill this role

 

Summary:

Duty Managers typically handle the security, customer service and some management concerns of an organization. Successful candidates will oversee the maintenance and overall safety procedures of the premise. Managers often liaise or meet with other executives or managers.

 

Task and Responsibilities:

  • Ensuring employees are offering exceptional customer service 
  • Making sure customers are happy with the service and products 
  • Delegating duties 
  • Assisting store managers 
  • Helping to implement store policies 
  • Routing sales productivity reports to staff 
  • Motivating employees 
  • Handling cash and end of day checking 
  • Managing store cleanliness and organization 
  • Dealing with customer complaints and issues

 

 

Requirements 

  • At least Five (5) year Hotel experience at supervisor roles 
  • Should possess deep understanding of hotel operating procedures 
  • Should have at least Bsc or HND certificate 
  • Candidates should have excellent communication and selling skills

 

Summary

Company

WillowWood Hotel

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Imo

Specialization

Hospitality / Leisure / Travels

Job Type

Full-Time

Minimum Qualification

HND

Preferred Years of Experience

1 - 3 years

Salary

₦60,000.00 ‐ ₦100,000.00 per month