Customer Relationship Manager

Saro Agro Sciences Limited

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Job Summary

The CRM’s role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.

Responsibilities

Deliver all information to and from customer using ICT

Creation of e-channel for sales

Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.

Requirements

Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass Communication, Public Relations or other related disciplines.

Proven and strong CRM experience (8 years+)

Can demonstrate excellent Commercial judgment & acumen.

Understands customers management process.

Is experienced in managing key stakeholders.

Extensive experience in experiential strategy development and implementation working with 3rd party agencies.

Budget & cost control management

Our Ideal Candidate:

Must have a background in ICT

Must have worked in this position

Must be open minded

Must be highly innovative

Must have interpersonal skills

Required Age: 31 - 38 years

This job originally appeared elsewhere.

Summary

Company

Saro Agro Sciences Limited

Job Level

Experienced (Non-Manager)

Location

Oyo

Specialization

Customer Service and Agriculture/Farming

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

7 - 10 years