Barman

Habiba Balogun Consulting

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A new resort hotel in Epe, Lagos State, under the management of a hospitality group, is looking for employees who are:

 

  • Very friendly & social
  • Speak English and one native language
  • Open to correction and learning
  • Hands-on and have a can-do approach
  • Mature and calm under pressure
  • Responsible and respectful 

 

Overview of duties

  • Welcomes guests and provides a high standard of bar service
  • Contributes to guest satisfaction through the quality of his/her work and exemplary behaviour
  • Helps increase bar revenue through his/her sales efforts
  • Operates the bar

 

Main responsibilities

Customer relations

  • Provides a friendly and personalised welcome for guests and is constantly attentive to their needs
  • Promotes the point of sale and services to customers
  • Heeds any remarks made by guests and ensures follow-up
  • Establishes good relations with guests, offering advice and fostering customer loyalty and insure the success
  • of the bar thanks to his/her personality and professionalism

 

Professional techniques / Production

  • Knows all the bar and menu products (preparation instructions)
  • Manages the stocks and setup for the bar in line with brand standards
  • Serves guests at the bar, organising his/her work to suit fluctuations in numbers
  • Ensures equipment remains in good condition
  • Applies the procedures for opening and closing a point of sale
  • Commercial / Sales
  • Is familiar with all the resort's services informs guests and encourages use
  • Promotes the bar's special events and products
  • Increases bar revenue through additional sales techniques

 

Management and administration

  • Is responsible in the meet of the department's targets by:
  • following the preparation instructions to the letter and using the right doses
  • avoiding waste and loss of merchandise
  • respecting the resort's procedures and internal audit processes
  • Helps manage stocks and inventories
  • Manages invoicing and cash operations for the services sold
  • Is responsible for the bar's cash holdings and scrupulously respects cash management rules
  • Helps manage crockery, glassware, cutlery and equipment by avoiding breakages

 

Hygiene / Personal safety / Environment

  • Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting
  • hygiene standards
  • Respects the instructions and safety guidelines for the equipment used
  • Applies the resort's security regulations (in case of fire etc.)
  • Respects the specific rules governing the service of alcoholic beverages

 

Reporting line

Reports to the Bar Supervisor

 

Profile

Education / Professional experience

  • Vocational certificate or diploma in F&B, or bar work and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation
  • National language and business English

 

Skills / Qualities

  • Good interpersonal skills and self-confidence
  • Guest oriented and service minded, with attention to quality
  • Sales oriented
  • Dynamic, autonomous and proactive
  • Very good presentation
  • A thorough and organised approach
  • Good physical condition, resistance in the stress
  • Mastery and practice of the receipts

 

Benefits

A good salary and benefits in a conducive work environment, with training and personal development can be yours if you are ready to take on responsibility to fill this position

Summary

Company

Habiba Balogun Consulting

Job Level

Vocational/Semi-Skilled/Unskilled Labour

Location

Lagos

Specialization

Hospitality / Leisure / Travels

Job Type

Full-Time

Minimum Qualification

Vocational

Preferred Years of Experience

1 - 3 years

Application Deadline

Tomorrow