Laundry Attendant

Habiba Balogun Consulting

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A new resort hotel in Epe, Lagos State, under the management of a hospitality group, is looking for employees who are:

  • Very friendly & social
  • Speak English and one native language
  • Open to correction and learning
  • Hands-on and have a can-do approach
  • Mature and calm under pressure
  • Responsible and respectful 

 

Overview of duties

  • Manages and implements the brand requirements in the department
  • Provides customer satisfaction by coordinating with the front office, restaurant and room personnel
  • Is responsible for the effective and hygienic washing, ironing and storing of the resort linen and guest laundry
  • Ensures that the department's targets are met

 

Main responsibilities

Customer relations

  • Ensures that guests have use of clean linen and that these items are kept in good condition
  • Ensures that the team respects guests' privacy while working
  • Handles housekeeping, front office and restaurant comments and complaints and follows them up

 

Professional techniques / Production

  • Ensures the high quality of services provided by a third-party (linen hire, cleaning etc.)
  • Ensures that lost property is managed effectively
  • Guarantees that resort linens and guest laundry are cleaned and services provided to the highest standards
  • Coordinates room allocation with the front office, handling any switches as necessary
  • Signals any technical faults and follows up on repair work

 

Administration

  • Controls all spend on cleaning and laundry products and ensures that equipment is correctly used
  • Helps optimise energy costs
  • Updates and analyses linen and chemical stock and implements action plans as necessary
  • Controls the department's purchases, stocks and laundry processes
  • Hygiene / Personal safety / Environment
  • Complies with standards regarding hygiene, cleanliness and the safety of guests' property
  • Ensures that the equipment and cultural assets of the department remain in good condition and working order
  • Applies and ensures the application of the resort's security regulations (in case of fire etc.)

 

Reporting line

Reports to the Rooms Division Manager

 

Profile

Education / Professional experience

  • Any vocational experience, on the condition that the character matches the desired outputs
  • Fluent in national language

 

Skills / Qualities

  • Attention to detail and hygiene
  • Well organised and autonomous
  • Guest oriented and service minded
  • Responsive and dynamic
  • Physical staying power

 

Benefits

A good salary and benefits in a conducive work environment, with training and personal development can be yours if you are ready to take on responsibility to fill this position

Summary

Company

Habiba Balogun Consulting

Job Level

Vocational/Semi-Skilled/Unskilled Labour

Location

Lagos

Specialization

Vocational Trade and Services

Job Type

Full-Time

Minimum Qualification

Vocational

Preferred Years of Experience

1 - 3 years

Application Deadline

Tomorrow