Hotel Operations and Front Desk Manager


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Job Brief:

The successful candidate will be honest, neat and well spoken. He or she will be a quick thinker and be able to solve problems quickly, efficiently and they must have the ability to think laterally. They will be the main point of contact between the management of the hotel and the rest of the hotel staff and in this regard, will serve as an Operations Manager. They will also be able to deal with client requests and will always remain polite, level-headed and pleasant when dealing with staff or management



  • Manage office supplies, stock and place orders
  • Prepare regular reports on expenses and office budgets
  • Manage office expenses through petty cash
  • Maintain and update company databases
  • Organize a filing system for important and confidential company documents
  • Answer queries by employees and clients
  • Update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Schedule meetings and appointments as required
  • Distribute and store correspondence (e.g. letters, emails and packages)
  • Prepare reports and presentations with statistical data, as assigned
  • Actively participate in marketing and sales activities, including legwork
  • Actively support operational and business development activities/ events



  • Proven working experience in Operations, Front desk  or in a similar role
  • Good writing and communication skills
  • Fluency in written and spoken English
  • Working knowledge of office equipment and office management tools.
  • Minimum of BSc  in Business Administration or other related field
  • Working Schedule: The candidate will be required to sleep at the hotel from Monday to Friday (accommodation will be provided)





Job Level

Experienced (Non-Manager)




Hospitality / Leisure / Travels

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years


₦70,000.00 ‐ ₦80,000.00 per month