IT Business Analyst (Contract)

British American Tobacco (BAT)

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British American Tobacco is all about freedom of choice - whether it's our people or our products. Combined with our entrepreneurial spirit, it’s what’s driven our phenomenal success.   We started trading tobacco over a hundred years ago. Today, we’re a multibillion dollar company with more than 200 brands in our portfolio. With robust positions in each of our regional markets, our future looks equally bright too.

Appointment type: Fixed term

Job Purpose and Key Deliverables     


  • To perform business analysis tasks, acting as consultant and partner to the business, ensuring business requirements are well understood and documented while leading/ participating in business/ IT projects.
  • This role will support the requirements definition and delivery of SAP for new BAT entities (as may be required) and the optimisation of existing SAP system.

This role requires:

  • An ability to conceptualize and think creatively
  • Excellent oral and written communication skills
  • Sound administrative skills and good analytical and reporting abilities
  • Effective time management and personal organization skills
  • An understanding of user needs and a business outcome approach that can articulate visions
  • A logical approach to problem solving and an investigative and inquisitive mind.

Education, Skills and Experience

  • Degree educated with minimum 5 to 8 years experience in the implementation and support of SAP in the Manufacturing/ FMCG industry.
  • Business-facing IT experience is mandatory.
  • Strong business analysis and project management skills and experience - relevant industry standard certification will be an advantage.
  • Experience working on large scale SAP projects in a global organisation and a good working knowledge of process and quality management.
  • Experience in operational SAP support and improvement / enhancement – working knowledge and/or certification in FICO/ MM / PP modules is required.
  • Dashboard and performance metrics and process compliance. Ability to develop and drive actions for improvement.

Desirable Requirements:

  • Proven experience in stakeholder engagement, requirements gathering, analysis and documentation.
  • Must be a strong team player with the ability to work effectively in virtual teams.
  • Ability to lead from own position and take initiatives.
  • Identify areas of improvement, establish the case and drive execution of same.

This job originally appeared elsewhere.



British American Tobacco (BAT)

Job Level

Experienced (Non-Manager)




Consulting/Business Strategy & Planning

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years