Restaurant Manager

Confidential

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A firm in the food services sector seeks qualified candidates to fill this role

 

Job description:

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (eg discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Summary

Company

Confidential

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Abuja

Specialization

Hospitality / Leisure / Travels

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

5 - 7 years