Chief Information Officer, Information Technology Communications Customer Unit Nigeria


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Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.


We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.


We welcome the opportunity to meet you!


Job Summary

Strengthen assigned account(s) by supporting Key Account Managers in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings. Secure understanding of competition, market situation, etc. building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high level of quality regardless of the engagement model. Ensure that Ericsson is perceived as a technology leader & that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision makers in the customer organization.


Responsibilities & Tasks

  • Collaborate with Key Account Managers to grow the customer business
  • Initiate and drive customer dialog building on existing business
  • Communicate the customer visions, strategies and requirements within Ericsson
  • Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans
  • Secure understanding of local market dynamics and competitive landscape
  • Generate sales by positioning Ericsson as a technology leader
  • Assure customer awareness for implications of technology trends
  • Participate in knowledge transfer and documentation
  • Share information about solution to enable internal & customer competence build


Position Requirements

  • Core Competences:
  • Customer Insight
  • Market Insight
  • Problem Solving & Strategic Thinking
  • Consultative Selling Skills
  • Leadership


Preferred Skills:

  • Ericsson Portfolio Knowledge
  • Financial Understanding
  • Presentation & communication skills


Minimum Qualifications & Experience Requirements:

Minimum 5 years in leadership positions


Preferred Qualifications & Experience Requirements:

  • 7-10 years experience of relationship sales
  • 7-10 years of experience from Information & Communication Technology (ICT) industry
  • Strong personal track record & experience of sales & delivery with the practice area

This job originally appeared elsewhere.




Job Level

Manager (Staff Supervisor/Head of Department)




Information Technology

Job Type


Minimum Qualification


Preferred Years of Experience

7 - 10 years