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As middlemen, export managers plan and coordinate the international shipment of goods. During the course of the day, they may negotiate with a variety of people, such as shippers, agents and vendors, and are expected to have excellent customer service skills in dealing with customers. Export managers are also often responsible for personnel management, which often includes the hiring, training and supervision of staff.
In their accounting function, export managers may keep track of invoices and prepare reports to expedite the billing process. They may also have to ensure that shipments are in compliance with the laws and regulations governing the export industry.