ProxyNet Group is in need of a suitable candidate for this position
- Complete configuration, installation and support of equipment in a Microsoft Windows, 7, 8, 8.1, 10 and Linux-based environments to the specifications of client’s needs
- Troubleshoot and resolve computer related issues by providing both on-site and remote support
- Maintaining software applications, operating systems and regular maintenance.
- Managing assigned projects and program components to deliver services in accordance with established organizational objectives.
- Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
- Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
- Up to date reporting on issues and resolutions to ensure proper case status tracking.
Qualifications and Requirements:
- Proper understanding of Audio/Visual signal transmission via standard interfaces
- In-depth understanding of Audio/Visual and Network cabling and connectors, e.g. HDMI, DVI, DP, HDBaseT, CATX RJ45, RGB/VGA, Component, RF
- Understanding of how LCD/LED Displays work
- Good understanding of how electronic power systems work
- Good hand-on experience on how to troubleshoot & repair computer systems
- Well rounded experience on how to troubleshoot & fix network issues
- Media presentation and formatting of content using relevant software tools
- Technical, analytical, interpersonal and organisation skills required
- Proper understanding of Audio/Visual Technologies, etc.
- Associated Diploma or University Degree
- Cisco, CompTIA and/or Microsoft Professional Certification
- Excellent working knowledge of up-to-date desktop applications
- Knowledge of Microsoft Windows Servers 2008, 2008 R2, 2012, 2012 R2, Workstations, MS Exchange, VMware, Citrix, anti-virus and other various software applications
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