External Relationship Officer


Apply for this job   

Share this job:

This job listing has expired! Click here to view the latest Healthcare jobs in Nigeria


Position Overview

  • This position is responsible for developing, establishing and maintaining  external company relationships which are expected to result into business for the company.
  • External relationship officers should manage relations with clients, providing optimum customer service; they serve to market the companys products to propective clients. They should possess the strong desire to build relationships that translate to returning clients to the company.
  • This position requires someone with a strong desire to work in a start-up environment and possess a strong desire to play a critical role in the success of the organization.


Essential Job Functions

  • Responsible for sourcing for new clients and business. 
  • Devising and preparing ideas, strategies and promotional activities.
  • Responsible for customer relations; work closely with clients, trying to satisfy their needs with the company's products. Provide clients with the support and assistance they require, giving advice and support on using company services.
  • Analysing and investigating pricing, demand and competition.
  • Develop progressive and aggressive brand positioning that will increase sales volume in the market.
  • Create and implement a strategic sales/marketing plan that targets physicians and clinical trial entities (pharmacies, laboratories, hospitals, medical device companies, etc.)
  • Manage budgets required to implement plan and deliver results consistent with company objectives.
  • Generate, call, and qualify service/sales leads.
  • Engage in direct sales activities, including but not limited to office visits, conference exhibitions, dinner meetings, etc.
  • Assist in the development of sales and marketing literature, and other supporting information for existing and prospective clients.
  • Generate periodic reports that clearly shows performance tracking.
  • Performs other work-related duties as assigned.



  • B.Sc in Social Science, Biological Science or related field.
  • Minimum 1-3 years’ sales experience in diagnostic laboratory business.
  • Sales experience in diagnostic laboratory business will be an added advantage.
  • Strong Social Media skills. 
  • Proficient in Microsoft Windows OS and Microsoft Office Suite. 
  • Strong Communication skills and attention to details (Thoroughness).
  • Strong organization skills and ability to work under pressure and meet deadlines
  • Background in medical or biological sciences will be an added advantage.
  • Relevant Certifications in Marketing, Safety, Health Regulations or any related field will be an added advantage.


Other Skills/Abilities

  • Able to interact effectively with mid and high level organisation executives.
  • The candidate must be flexible, self-motivated, and results oriented, with the ability to think strategically as well as execute tactically.
  • Realistic – able to deal with practical, hands-on problems and solutions.
  • Good Documentation and analyzing skills


NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.




Job Level

Experienced (Non-Manager)




Customer Service

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years


₦50,000.00 ‐ ₦150,000.00 per month