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A premium laundry & dry cleaning company, located in Lagos, has vacancies for four (4) Customer Care Officers due to ongoing business expansion.
1. Achieve 95% Customer retention through provision of excellent and personalised services
2. Win 20 new customers monthly through telemarketing
3. Render weekly report of your activities by 9am Mondays
4. Attend weekly briefings and training at the HQ office Thursdays.
5. Manage the outlet and the company property therein.
B.Sc or H.ND in any discipline
Experience: 1 - 2 years on Sales, Customer Service, front office related roles
Demonstrable evidence in handling customer service issues - objections, complaints, service failure, etc.
Communicate fluently in English language.
Must be a team player
Age: 27 years and below
Location: Must be ready to work in any part of Lagos.
Must be friendly
Have a passion for solving customers' problems
Ability to speak with strangers without inhibitions.
The company operates a pay-for-performance compensation structure. There is a Fixed and variable salary. The more you achieve your targets the higher your potential to earn more. Plus other benefits.