Quality & Safety Manager


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Job Details

To ensure excellence in all matters pertaining to Quality (Assurance & Control) in service delivery and Safety end-to-end i.e. operations, projects, et cetera.


Duties & Responsibilities 

Essential duties/key job roles and responsibilities include but are not limited to the following:

  • Responsible  for  ongoing  definition  of  client-oriented  minimum  standards  with respect to operations, projects, etc.
  • Responsible for quality planning, assurance, control and evaluation for all teams and projects in the company to ensure they are constructed in accordance with the established minimum standards.
  • Collaborate with customer in definition and creation of Quality checklists.
  • Has direct oversight and review for documentation and physical inspection of the project work and working with other in-house personnel (e.g., Project Managers, Superintendents, etc.) and external personnel to produce and document a quality finished product.
  • Manage quality related SLAs and serve as primary interface between all clients and quality department.
  • In the event of projects not reaching predefined standards, Engages Team Lead
  • Engineering to ensure reworks are completed effectively.
  • Oversee regular Safety Self Audit and inspection Program and maintaining accurate records of such audit.
  • Encourage and create high level of Safety awareness within the organization and address Workplace Safety issues and programs.
  • Responsible for coordinating all regional quality engineers to ensure client’s quality requirements are met in service delivery.
  • Quality training for all implementation teams.
  • Responsible  for  safety  planning  and  conformance  to  clients  HSE  requirements, safety audits and reporting.
  • Responsible for using Quality checklists in generating customer feedback.
  • Review reports on customer portal & archive projects internally.
  • Recommend remedies for breaches in quality related aspects of contracts.
  • Manage Team total quality & EHS with right authority
  • Coordinate Quality Control monitoring across all ongoing projects and operations.
  • Plan audit and Report Quality audits / improvements plan to Client.
  • Provide weekly report, 100% SIR report/Milestone check report to Client project team & Quality team.
  • Checking compliance with HSE standards, particularly use of Personal Protective
  • Equipment (PPE) gears, utilizing relevant IT tools and periodic physical visits.
  • Conduct Accident and Incidents Investigation, determine probable causes and make recommendation for corrective actions.


Expected Output

Below are keys output measurable expected of the Quality & Safety Manager:

  • Weekly quality report including HSE, PPE, and client SLA compliance.
  • Quality checklists.
  • Validated Quality pictures.



Required Education:

  • B.Sc.  /  H.N.D.  in  Computer  Science,  Electrical  Engineering,  Information
  • Systems, or Telecommunications. Any relevant post-graduate degree will be an advantage.


Required Working Experience:

  • Minimum of 5 years working experience in engineering and telecommunication teams with 3 years at supervisory level.

Required Certification(s):

  • HSE, CAPM, Prince II Foundation or equivalents.
  • Client vendor certifications.
  • Any other relevant professional certifications.


Knowledge, Skills & Attitude

  • Excellence,   integrity,   creativity,   team   spirit,   commitment,   customer-centricity, empathy, safety consciousness.
  • Conversant and proficient in complex quality control and assurance concepts, latest software tools and technologies, strong database concepts and designing techniques.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Must be able to pay attention to detail with experience in trouble-shooting and checklist monitoring processes.
  • Knowledge of and ability to enforce all federal, stat




Job Level

Manager (Staff Supervisor/Head of Department)





Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years


₦120,000.00 ‐ ₦180,000.00 per month