Customer Support Executive

Hannu Internet

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Job Description: 

  • Providing Customer Support through phone, live chat & emails.
  • Troubleshooting and resolving technical & non technical issues like DNS, cPanel, Wordpress issues etc. related to our domain name and web hosting products.
  • Attract potential customers by answering any product and service related questions & suggesting the right information about our products and services based on customer's information.
  • Recommending the right plans or product by analyzing the needs of the customer.
  • Ensuring that all the customer's issues are handled & resolved swiftly with highest level of customer satisfaction.


Required Skills: 

  • Educational Qualifications: Graduate in Engineering, or IT or Computers (BSc) related discipline preferred.
  • Excellent written and verbal communication skills in English language.
  • Outstanding customer interaction skills and ability to handle any customer situation.
  • Good knowledge of computers and the Internet & ability to develop new skills.
  • Must be willing to work in shifts (including at night)
  • Prior technical knowledge of Domain name system (DNS), Domain names, Web Hosting, FTP, WHM, CPanel, Wordpress & other Softwares would be an added advantage.


Job Location: Lagos



Hannu Internet

Job Level

Fresh Graduate/Entry Level/Graduate Internship




Information Technology

Job Type


Minimum Qualification


Preferred Years of Experience

Entry Level


₦50,000.00 ‐ ₦90,000.00 per month