Head, e-Business

Regent Microfinance Bank

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Job Details

  • Develops and executes an e-channel strategy in line with organizational objectives
  • Creates and implements e-business channel strategies to meet customer satisfaction, increase operational efficiency and  customer base
  • Responsible for creating new e-banking products and services to meet the current and future needs of the bank's existing and prospective customers.
  • Develops strategies that encourages self-service banking products
  • Manages all self service channels including websites, databases and applications
  • Grow and drive growth initiatives including payments and collections
  • Review existing retail and customer needs to provide e-banking solutions as appropriate
  • Deliver electronic banking products to customers in the most efficient and cost effective way using appropriate technology.
  • Works with the marketing department to drive the usage of electronic banking delivery channels
  • Takes ownership and ensures timely response and resolutions of customer issue


  • At least 5 years exposure in e-business development preferably in a back-end role of a bank
  • Must have an in-depth back-end understanding of e-products dynamics and operations
  • Must have basic technical knowledge of electronic products such as ATM, POS, Cards, Mobile banking, internet banking e.t.c
  • Must be able to perform various skills such as developing coding, installing, testing and debugging
  • Must demonstrate practical knowledge and skills needed to translate strategic organizational objectives into appropriate technical applications
  • The candidate must be technically and commercially savvy and show uncanny ability to exploit profitable market-oriented innovations
  • Must be an effective team leader, critical in thinking and strong in communication skills



Regent Microfinance Bank

Job Level

Manager (Staff Supervisor/Head of Department)




Banking / Finance / Insurance

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years