Janchine Nigeria Limited was incorporated in March 2007 as a Support Services and other Logistics firm. Being Human Capital Managers, we strive to add value to our clients business by providing unequalled, unique and excellent services to various sectors such as Banks, Insurance Companies, Manufacturing, and other corporate organizations, by leveraging on our experienced human capital base.
- As a hotel receptionist, your main duties would include:
- Dealing with bookings by phone, e-mail, letter, fax or face- to-face.
- Completing procedures when guests arrive and leaves.
- Choosing rooms and handing out keys.
- Preparing bills and taking payments.
- Taking and passing on messages to guests.
- Dealing with special requests from guests (like booking theatre tickets or storing valuable items).
- Answering questions about what the hotel offers and the surrounding area.
- Dealing with complaints or problems
- Minimum of 2 years as a Hotel receptionist.
- Excellent written and spoken communication skills.
- Strong customer service skills.
- Friendly and professional telephone manner.
- Ability to adapt to different guests.
- Patience and tact.
- Ability to stay calm under pressure and look after several things at once.
- Good problem solving skills.
- Ability to use computerized technology.
- Methodical approach to your work.
- Accuracy and attention to detail.
- Minimum of OND/HND
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