Operation Manager

Bradfield Consulting Limited

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Bradfield Consulting Limited - Our client, a group of world-class co-educational schools and secondary boarding school in Nigeria, offering outstanding education for children between the ages of 3 and 17, is looking to fill this  position 


Job Description:

  • The Operations Manager will plan, direct and coordinate all organization’s operations.
  • S/He will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies


  • Manage and direct operations team to achieve business targets.
  • Assist in developing or updating standard operating procedures for all business operational activities.
  • Build strong relationship by addressing customer issues and complaints in a timely manner.
  • Assist in employee appraisals, promotions, compensation and termination based on the performance review.
  • Provide operational support and guidance to staff.
  • Assist in developing operating and capital budgets.
  • Monitor and control expense according to allotted budget.
  • Assist in interviewing, recruiting and training candidates.
  • Manage work assignment and allocation for staff.
  • Conduct performance review and provide performance feedback to staff.
  • Maintain accurate and clear documentation for operational procedures and activities.
  • Work in compliance with company policies and procedures.
  • Ensure team follows standard operating procedures for all operational functions.
  • Conduct regular meetings with team to discuss about issues, concerns, updates etc.
  • Support operational risk and audit process for the purpose of preventive maintenance


  • Demonstrate a flexible and available attitude allowing continuous service delivery
  • Natural leadership and proactive attitude in handling and resolving operation matters
  • Positive influence on other team members and stakeholders
  • Ability to demonstrate independent initiative, make sound decisions using effective problem solving techniques
  • Ability to develop and present comprehensive reports
  • Ability to work with minimal supervision
  • Ability to satisfy the clients in providing a good service and in continuously improving
  • Minimum of a Bachelor's degree or MBA/MSC degree is an added advantage
  • At least 5 years cognate experience in Project Management, Business Development and/or Operations Management with proven record of achievement.
  • Minimum years of industry experience: 8 years
  • Professional qualification from Chartered Institute of Stockbrokers will be an added advantage

This job originally appeared elsewhere.



Bradfield Consulting Limited

Job Level

Manager (Staff Supervisor/Head of Department)





Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years