We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
- Ensure the restaurant is ready to receive members prior to opening
- Observe the cleanliness and maintenance of the restaurant and the entrance area
- Maintaining impeccable uniform and personal presentation standards in accordance with Company policy.
- Welcoming members to the Restaurant, by using the Restaurant name inquiring if they have a reservation and noting it in the reservation book if they do.
- Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book.
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.
- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
- Being attentive to guest requests
- Escort members to their preferred table or reserved table and seat members according to restaurant standards
- Take telephone bookings and answer the telephone in an impeccable manner and document in the Reservation book.
- Be attentive to members and resolve their complaints where possible, reporting all incidents to your Supervisor
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
- Maintain responsibility of cleanliness of all menus and drink menus
- Assist with beverage service
- Assist with food service
- Ensure tables are cleared quietly and efficiently
- Carry food and beverage trays in a safe manner to minimize breakages
- Complete dockets accurately and clearly
- Reassure the guests’ satisfaction upon their departure.
- Offer consistently professional, friendly, warm and engaging service
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