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Swiz-tech Nigeria Limited was established, incorporated and registered (RC387248) in 2000 as a technical services company and as a limited liability company in Nigeria.
Our company is committed to innovative ideas in office automation and networking to meet the challenges of a modern day telecommunications and ICT office.
To manage the entire network optimization and KPI performance management function of the Customer network / solution from an overall planning and engineering perspective, according to contractual requirements and telecoms strategy, ensuring the fulfillment and outlined performance management objectives are fully met.
Drive advanced level performance reporting strategic objectives in Optimization
Provide leadership in Optimization performance KPI management and escalate and flag deviations from SLA’s/WLA’s
Optimization KPI reporting of Network Performance to CXO level, governance board and steering committees
Identifying any likely trend impacting on the performance of the network
Adherence to Optimization KPI reporting processes and make recommendations
Ensuring that the monthly Optimization Key Performance indicator report is produced for distribution to Management and Customer and contractual deviations are flagged
Provide internal management with consolidated reports of Core, Transmission and Radio Network performance and / or other performance reports applicable to the service delivery on a scheduled basis.
Responsible to follow through all recommended performance improvement actions with GPOC.
Knowledge and Experience Required
Skills and Competencies
A profound overview of different technical areas in telecom, datacom and can quickly acquire new knowledge and digest new information.
Knowledge of Ericsson's organisation, products and services.