We are a top Fashion organisation. We seek qualified candidates for this role.
Reports to: Operations manager
Summary of role:
To oversee the company’s marketing and sales campaigns both internally and externally and play a key part in communicating the organisations marketing message and dealing with all clients' issues
Details of duties
- Assist with Market research and development
- Assist with Product research and development
- Assist with Brand/image development and management
- Content development
- Online marketing via social networks, emails, yahoo, google, newsletters etc
- Providing great written materials for IT person to upload on website and use on social media and other means of advertising
- Off line marketing including media, SMS, exhibitions and shows, celebrity endorsement etc
- Establishing and maintaining profitable relationships with customers by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met.
- Returns, refunds, exchanges, pickups
- Ansewring clients questions, dealing with complaints and assisting them with requests etc
- Degree in marketing or relevant field
- Excellent written and spoken English required
- Minimum of 3 years proven experience in sales and marketing and customer service from a reputable organization
- Evidence of experience in online marketing required
- Must be very good at using social media
- Must be computer literate
Bonus of 2% of sales
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