Storage, Backup & DR

Qualiserve Group

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Qualiserve Group - The organization started its operational activities as Qualiserve Technologies Ltd in the year 2005 to provide ICT solutions. Since then, Qualiserve has earned a reputation of helping its clients to attain improved performance in the provision of quality services in IT and other areas such as Telecom Infrastructure and Man-power Outsourcing. This we have achieved through a diverse pool of professionals, leveraging on the best practices, innovations and a strong backing from our financial partners to deliver world class services.



  • Operate the storage infrastructure including provisioning of LUNs and Volumes to servers and virtualized infrastructure etc
  • Monitoring and maintenance the Storage Area Network including the fabric from host connectivity to the storage system
  • Track storage system utilization
  • Installation, setup and maintenance of backup environment, backup software and support backup and restore operations
  • Support with monitoring and reporting of system health/ performance of all nodes of the SAN fabric
  • Monitor storage performance / quality and implements performance tuning to resolve performance issues
  • Create and maintain documentation as it pertains to the storage infrastructure procedures and configuration
  • Report on necessary recommendations for additional storage resources or hardware and any improvements that increases performance and reliability
  • Work as part of a team and provide 24x7 monitoring and support with on-call rotation
  • Perform tape stock management.
  • Perform healthy check and log collection for the procedure
  • Responsible for the investigation and fix any backup issues.
  • Clean up the storage media containing customer’s data before disposing or reuse of the storage media.
  • Reponses the service request or incident ticket in time and escalate to next level with in SLA


Qualifications and Requirements: 

  • Bachelor's degree or above in Computer Science, Information Technology or related disciplines
  • Minimum of 1 years’ experience in storage solutions
  • Knowledge & Skills
  • Knowledge of storage technology such as RAID, LUN, Fiber Channel, NAS, SAN, iSCSI, multipath etc.
  • Knowledge with Fiber Channel switches and routers
  • Knowledge with backup, network and Virtualization Technology
  • Working knowledge in Windows/Linux/Unix system admin
  • Ability to document, and effectively implement projects and systems
  • Good interpersonal and communication skills
  • Good team player with a can-do attitude
  • Fluency in English and the local language (written and verbal)
  • skills in Microsoft Office, Excel, MSWord and Power Point

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Qualiserve Group

Job Level

Experienced (Non-Manager)




Information Technology

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years