- Engage with the customer in order to fully understand their needs and then provide the appropriate help and support to ensure a pleasurable customer experience.
- Develop excellent knowledge of the full range of products and unique selling points in order to promote product benefits to customers.
- Provide advice and guidance to customers on clothing and accessory range, best fit and measuring services ensuring that the customer experience is pleasurable and their needs are fully met.
- Carry out all sales transactions correctly and efficiently.
- Efficiently and politely manage after sales service via telephone and letter, ensuring that the customer’s request or problems are resolved in line with company policy.
- Promotes/Sell/Secures orders from existing and prospective customers through a relationship-based approach.
- Disseminate the information as regards customers’ problems and complaints.
- Plans and organises personal sales strategies/methods by maximizing tremendous sales.
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