Customer Care Officer

Westsos

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Job Details

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Review and select standard responses for answers or solutions
  • Refer customers to supervisors or more experienced employees

Summary

Company

Westsos

Job Level

Undergraduate Internship/Vacation Job

Location

Lagos

Specialization

Customer Service

Job Type

Intern

Minimum Qualification

High School (S.S.C.E)

Preferred Years of Experience

Entry Level

Salary

₦15,000.00 ‐ ₦20,000.00 per month