The Woodmarble Hotel is a new luxiourious hotel brand situated in the heart of the Lagos Mainland. The hotel is renowned for its unique spirit of Nigerian hospitality. The Woodmarble Hotel is located within easy access of the city and the airport. We aim to be renowned hoteliers who offer luxurious hospitality in style. We serve the kind of people who expect excellence and value individuality and as such are focused on delivering exceptional guest services.
The Woodmarble Hotel vision is to fill each client's heart with the warmth of hospitality.
The Woodmarble mission is to be the preeminent hospitality company in Nigeria with a focus on innovation, quality and success.
- planning and organising accommodation, catering and other hotel services;
- promoting and marketing the business;
- managing budgets and financial plans as well as controlling expenditure;
- maintaining statistical and financial records;
- setting and achieving sales and profit targets;
- analysing sales figures and devising marketing and revenue management strategies;
- recruiting, training and monitoring staff;
- planning work schedules for individuals and teams;
- meeting and greeting customers;
- dealing with customer complaints and comments;
- addressing problems and troubleshooting;
- ensuring events and conferences run smoothly;
- supervising maintenance, supplies, renovations and furnishings;
- dealing with contractors and suppliers;
- ensuring security is effective;
- carrying out inspections of property and services;
- ensuring compliance with licensing laws, health and safety and other statutory regulations.
- A friendly personality and a genuine desire to help and please others;
- The ability to think clearly and make quick decisions;
- Numeracy and logistical planning skills;
- A professional manner and a calm, rational approach in hectic situations;
- The ability to balance customer and business priorities;
- Flexibility and a 'can do' mentality;
- Energy and patience;
- Excellent communication and interpersonal skills, especially when dealing with speakers of other languages.
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