Repair Administrator

Pragmatic Technologies Limited

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We are a leading niche technology player in retail and corporate markets for Inverters, Automatic Voltage Regulators, Consumer Electronics and Home appliances. We presently require a qualified candidate to join our Technical Support team.




  • Attend to customers complaints relating to technical faults on the company products.
  • Receive incoming returned products (defective) from customers.
  • Verify all incoming returned products to authenticate receipt of items i.e. customer information and product registration.
  • Liaise with the customer and workshop regarding the status of product repair.
  • Communicate the repair charges to customers.
  • Proper documentation and maintenance of the database system.
  • Release repaired products to customers
  • Test repaired products for customers at collection point.


Qualifications  and Requirements:

  • OND/City and Guild/ NABTEB in Electrical/Electronic Engineering
  • 1 -2 years’ relevant experience
  • Knowledge of electrical/ electronic devices
  • Strong organizational and time management skills
  • Ability to effectively address issues at all levels of management
  • Collaborative, flexible and adaptable
  • IT Savvy; Working knowledge of Microsoft Office applications including Outlook, Word and Excel




Pragmatic Technologies Limited

Job Level

Vocational/Semi-Skilled/Unskilled Labour




Vocational Trade and Services

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years