ICLA Coordinator

Norwegian Refugee Council (NRC)

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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people.      NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.


The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters, NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

In light of the displacement in the north eastern part of Nigeria, NRC is about to start up an emergency response programme in Nigeria to respond to the humanitarian needs.






  • Adherence with NRC policies, tools, handbooks and guidelines and procedure
  • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
  • Promote the rights of IDPs/returnees in line with the advocacy strategy
  • Coordinate implementation of ICLA program activities
  • Provide strategic and operational advice and guidance contributing to programme implementation, development, adjustment or review
  • Contribute to the development of an effective assessment, monitoring and evaluation system and document findings and recommendations
  • Provide HLP and Identity and Civil documentation technical input to coordination mechanisms (e.g. cluster coordination) and working groups
  • Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports
  • Coordinate and Supervise the ICLA project team and program activities
  • Supervise the ICLA Project Officers and support recruitment of ICLA project staff
  • Ensure capacity building of project staff and transfer key skills
  • Expand and maintain NRC’s network of relevant stakeholders in all operational areas
  • In consultation and coordination with the Program Development Manager, represent NRC in protection and coordination forums
  • Coordinate establishment of client(beneficiary) outreach, screening and identification procedures
  • Support in the establishment and use of case documentation management systems
  • Support development and strengthening of synergies between all NRC programs
  • Document obstacles to secure land tenure and identity documentation for IDPs to inform advocacy initiatives
  • As delegated by the line manager, liaise and collaborate with relevant local and national authorities and stakeholders and represent NRC in relevant forums and working groups.
  • Document case studies and best practice for facilitating secure land tenure and identity documents for IDPs
  • Identify and communicate programmatic areas for advocacy initiatives
  • Support the preparation of funding proposals
  • Coordinate Preparation of donor reports. GORs and monthly reports on activities and progress
  • Carry out any other duties as delegated by the Program Development Manager


Qualifications and Requirements:

  • Bachelor’s degree level education, preferably in Law
  • Minimum 3 years of relevant experience within field of expertise
  • Technical specific knowledge from the humanitarian sector
  • Previous experience from working in complex and volatile contexts
  • Experience in working independently in a results-oriented multi-tasking and multi-cultural environment
  • Experience in managing staff
  • Excellent command in Microsoft Applications
  • Documented technical competences related to the position’s responsibilities
  • Documented results related to the position’s responsibilities
  • Fluency in English, both written and verbal
  • Ability to work under pressure, independently and with limited supervision.
  • Highest standards of ethics and integrity
  • Ability to work in insecure environments
  • Communicating with impact and respect
  • Panning and delivering results
  • Empowering and building trust
  • Proven skills in report writing
  • Political and cultural awareness
  • All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable


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Norwegian Refugee Council (NRC)

Job Level

Experienced (Non-Manager)




NGO/Community Services & Dev

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years