Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Senior Associate Merchant Payments for our client who is a financial services and payments company.
- The Sales and Client Relationship Associate for Merchant Payments will be responsible for driving sales and managing relationships with merchants for the company.
- Sales of company’s merchant offerings and relationship management
- Development of annual targets in collaboration with the team lead for merchant payments.
- Prepare monthly, quarterly, and annual management reports outlining performance of the business
- Actively engaging consumers, developers, SMEs and SME networks to build and maintain relationships
- Tracking of relationships and achievements
- Ensuring that regular feedback from the customer is factored into decision-making at in the company
- Driving cross-team collaboration to ensure that appropriate support is in place for the merchant payments business
Qualification and Requirements:
- Bachelor’s degree required
- At least 3 years’ relevant experience in sales or general management in online payments or similar businesses
- Must be able to work in a high-velocity, high performance environment
- Must be able to develop and communicate competitive landscape analysis
- Experience driving sale
- Experience with customer relationship management
- Drive customer satisfaction improvement
- Strong leadership, sales, and relationship-building skills
- Excellent communication skills – verbal, non-verbal and written
- Ability to motivate, influence and advice people
- Planning and organizational skills
- Good understanding of Nigerian market, consumer, developer, and merchant preferences and trends
- Attention to detail
- Initiative, curiosity and a sense of ownership over work areas
- Ability to multi-task and manage competing priorities
- Good judgement and decision-making ability
- Conflict resolution skills.
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