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WHO ARE WE?
Cafe Neo is a new-age, Naija born-and-bred retail group. If you haven't heard of us before, we're aiming to be Africa’s favourite coffee chain.
After three very successful years, Neo is now Nigeria’s largest and fastest-growing coffee chain with 10 upscale outlets in Lagos. We believe the potential for Neo in Nigeria is huge, and are expanding rapidly to unearth it. By selling the finest African coffee in our shops and select retail outlets, first in Nigeria and then further afield, we’re bringing proper African coffee to African consumers, one cup at a time.
Neo is a home to Nigeria's most forward-thinking minds, and we're building the world-class team that our community deserves. Whether we're pushing for operational excellence, crunching data to guide our growth efforts or optimising the UX on our mobile ordering app, the team spends each day working to solve new problems.
WHAT IS YOUR MISSION?
To ensure Cafe Neo is doing an amazing job at retaining existing customers and acquiring new ones
WHY DOES THIS ROLE EXIST IN A NUTSHELL?
Analysing Neo's existing data to understand how we're currently performing across engagement, retention & acquisition
Proposing creative strategies to improve that performance
WHEN DO I KNOW I’M WINNING AT THAT?
WHAT SKILLS SHOULD I BRING TO THE TABLE?
Desirable: graphic design
WHAT SHOULD MY BACKGROUND BE?
No specific requirements. Your mindset is most important
WHO SHOULD I BE?
WHAT CAN YOU EXPECT FROM US?