Head, Retail Sales Manager

VDT Communications Ltd

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Successful candidate should share our passion for transforming challenging situations into opportunities, thrive in a fast-paced, entrepreneurial environment, and enjoy meeting and working with new people. We are seeking a team player with commitment to excellent client service coupled with proven communication skills.


We offer:

A unique work experience in a company that’s passionate about developing and delivering truly leading edge broadband wireless solutions

A supportive environment that promotes diversity in the workplace

Opportunities to expand your skills and abilities in a fast-growing environment



The successful candidate will lead the retail sales team of one of our subsidiaries in achieving sales targets for the organization. He/She will work closely with  retail business partners to achieve set objectives as well as liaise with the business and product development teams, Media/PR, Marketing & Sales etc.


Duties & Responsibilities:

  • Lead generation through organized sales presentations to prospects
  • Effectively monitor net sales, customer feedback/complaints & recommendations given, and provide solution on unresolved issues, as well as use feedback to identify and translate market opportunities into new or enhanced product programs.
  • Building sales organization strategy and mentoring retail sales teams
  • Developing and executing retail strategies to drive sales and lead our internal operations
  • Manage the retail partners to achieve set company objectives
  • Driving innovation to recruit and retain customers across
  • Using quantitative and qualitative data to understand customer behaviors and applying those insights to drive new business
  • Maintaining an effective and efficient organizational design that allows us to scale
  • Provide effective leadership guidance in retail and channel strategy.
  • Develop Product programmes to suit the needs of different segments.
  • Overall P&L overview, whilst ensuring that the budget objectives are attained.
  • Achieve overall profitability target.
  • Ensure timely and successful development and implementation of the company’s product.


Job Requirements

  • A good first degree any social science disciplines or/and MBA
  • A minimum of seven (7) years’ experience in the telecommunications industry and or FMCGs.
  • Must have prior experience in sales and product development and implementation.
  • Must be analytical to successfully deliver complex projects with superior ROI.
  • Developing or frontier market experience a plus
  • Ability to travel to developing markets
  • Understand business development, market engagement and lead generation


For more information on this or any other exciting role please email your CV in the first



  • 7 years retail sales experience with focus on wireless broadband or cellular technologies. Additional experience in FMCGs could be an added advantage.
  • Background in wireless broadband and/or cellular technology. 
  • General understanding of the product management/development process from identifying customer requirements all the way through product delivery.
  • Understanding the selling process, both strategic and tactical.



Degree in any of the social sciences. MBA in Business Administration or Marketing a major advantage



  • Will be a self-starter, able to work well alone or in a team with light supervision
  • Should be a quick learner, able to pick up new concepts and technologies quickly
  • Will have strong organizational, verbal, and written communication skills



VDT Communications Ltd

Job Level

Manager (Staff Supervisor/Head of Department)




Accounting / Audit / Tax and Sales/Business Development

Job Type


Minimum Qualification


Preferred Years of Experience

7 - 10 years