Participants gain practical knowledge directly applicable to their work environment and prepare to take on higher levels of responsibility. Through training, participants become ready for common leadership and management challenges.
They begin the process of establishing a personal leadership development plan to address these issues. Different leadership styles work better for different people—individuals must identify their leadership strengths and weaknesses to help identify which leadership model is best.
Leaders must be in constant communication with their team, which is why effective communication and people skills are so important. Participants learn strategies, tactics and skills to ensure they provide clear communication and direction as a manager. They develop effective ways to handle tough communication situations and an understanding that listening is the most important part of effective communication.
Understanding motivation is key for any leader to effectively manage staff or volunteers. Participants learn to avoid the blame game and use creative problem-solving techniques and identify opportunities to stop de-motivating and start motivating employees. They will be able to establish workplaces with less hassle, waste and conflict. When a manger understands what motivates their employers, they can empower them to grow.
While many think ethics may be a no-brainer, it is an important component to leadership training because leaders face many situations where there is no clear right and wrong. Participants identify personal and organizational values and define ethical conduct. They obtain tools to navigate “grey area” situations and review sample agency and professional society codes of conduct. After training, participants will understand legal implications of unethical conduct, the organization’s values and a stronger recognition of their core personal values