6 courses found

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Online 1
Offline 5
Blended 0

Location

Lagos 4
lagos 1
Lekki, Lagos 1

Institution

Ciel Consulting 1
Astute Trainers and Consultants 1
Growth Academy 1
Metropolitan School of Business & Management 1
G.A.T.E.S Finishing School 1
Jobberman Learning 1

Ciel Consulting

Lagos

Offline

Customer Service

Customer Relationship Management focus on how businesses can achieve excellence in customer relationships by designing and developing effective and efficient service processes for their customers.   View more

Astute Trainers and Consultants

lagos

Offline

Customer Service

Customer Relationship Management (CRM) is one of the most important components for sustenance and growth of an organization. CRM efforts are usually targeted at facilitating better customer interactions and greater understanding about customers; thus helps an organization build competitive advantages. This training is tailored towards imparting global Customer Relationship Management best practices on participants.   View more

Growth Academy

Lagos

Offline

Customer Service

This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff. Raise your company’s customer care standards and stay ahead of your competition. Boost customer loyalty by gaining proven customer service techniques to interact and engage better with customers.   View more

Metropolitan School of Business & Management

Lagos

Online

Customer Service

The aim of modern marketing is to identify and then satisfy each customer’s needs and wants. This is often done by building relationships with customers and using these relationships to create a two-way communication between the two parties. The customer communicates his or her preferences, and the business communicates information about products that will satisfy the customer’s needs and wishes.  View more

G.A.T.E.S Finishing School

Lekki, Lagos

Offline

Customer Service

Customer Service (CS) or Customer Relationship Management (CRM) is a business strategy that aims to understand, anticipate and manage the needs of an organisation’s current and potential customers. Customer Service is not about a department, it is about a culture, a way of life, a paradigm and perhaps a mindset.   View more

Jobberman Learning

Lagos

Offline

Customer Service

Consumer behaviour is about the approach of how people buy and use merchandise and services. This course will show you how best to understand consumer behaviour and how your understanding will assist your business entities to be more practical at selling, designing, development of products or services, and every other different initiative that impacts your customers.   View more