Customer Care Officer

Imperial Trust Investment Ltd.

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A real estate, building material and construction firm requires the services of suitably qualified individuals to fill this position.

 

Responsibilities

  • Attracts potential clients by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer by solving the problem; expediting correction or adjustment; following up to ensure resolution.

 

Qualifications and Requirements:

  • Minimum of B.Sc, HND in any related discipline
  • Up to 5 years cognate experience
  • Salary plus commission plus car

Summary

Company

Imperial Trust Investment Ltd.

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

3 - 5 years

Application Deadline

2 months from now