- Handling customers complaints according to the guidelines and policies of the company;
- Making sure that customers are satisfied on their inquiries;
- Making sure that the complaints of customers are valid without complications;
- Being able to proffer solutions that relate to customer care services in the organization;
- Making sure that customers telephone calls are answered and appropriate call transfers are enhanced;
- Taking up some administrative roles such as arrangement of files appropriately;
- He or She must be able to establish good customer relationship;8. Must be able to perform some clerical functions or tasks
- Excellent Communication and organizational skills
- Minimum of HND in required field.
- Enthusiasm reliability and the ability to multi-task.
- Must be skilled with the computer and MS Word Software.
- 1-3 years working experience.
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