Call Center Agent

VERON NIG LTD

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Job Description:

  • Establishes insurance policies by obtaining client information; determining eligibility; maintaining database.

 

Responsibilities:

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Skills/Qualifications:

  • Minimum Qualification;SSCE, OND
  • Verbal Communication.
  • Phone Skills, Listening.
  • Data Entry Skills, People Skills.
  • Informing.
  • Customer Focus.
  • Customer Service.
  • Attention to Detail.
  • Professionalism.
  • Multi-tasking.

Summary

Company

VERON NIG LTD

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Marketing / Advertising / Communications

Job Type

Full-Time

Minimum Qualification

High School (S.S.C.E)

Preferred Years of Experience

1 - 3 years

Salary

₦85,000.00 ‐ ₦100,000.00 per month

Application Deadline

2 months from now