Front Desk Officer (Receptionist)

Aeon Energy Ltd.

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COMPANY PROFILE

Aeon Energy Ltd. is one of the leading energy suppliers in the country. We serve by providing our customers with innovative and reliable power-purchasing options. We are committed to our customers, the communities we serve and improving the environment at large.

Aeon Energy Ltd. is an electricity and natural gas supplier also dedicated to providing more efficient energy services to our clients. We seek to employ a qualified candidate for the position of:

Front Desk Officer (Receptionist)

DESCRIPTION:

A Front Desk Officer (Receptionist) plays a key role in the firm’s growth as he/she often presents the first impression of the organization to clients and customers and as such, has an objective of delivering friendly and efficient customer service and creating a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers.

Responsibilities:

  • Welcomes visitors by greeting them, in person or on the telephone.
  • Deals with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Administer all reservations, cancellations and no-shows, in line with company policy.
  • Fulfils all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Ensures knowledge of staff movements in and out of the organisation at all times.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

  • Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization and Planning, Informing Others, Handles Pressure, Attention to detail, Phone Skills, Supply Management, Information Management.

Requirements:

  • Knowledge of customer service principles and practices.
  • Minimum of BA/BSc or OND in relevant field.
  • Fluent in spoken English.
  • Possess a verifiable proof of at least 2 years working experience. 
  • Computer Literate.

Summary

Company

Aeon Energy Ltd.

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Administration & Office Support

Job Type

Full-Time

Minimum Qualification

OND

Preferred Years of Experience

1 - 3 years

Salary

₦150,000.00 ‐ ₦250,000.00 per month

Application Deadline

3 weeks from now