Field Service Engineer

Rukkem Nigeria Enterprises

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Job Details

  • Operates system to demonstrate equipment and to analyze malfunctions.
  • Manage all off site installation, repair and maintenance 
  • Deliver service and support to service partner's engineers 
  • Deliver service and support to service partners, dealers and end users by telephone, e-mail and personal visits 
  • Keep service partners up-to-date with systems information, changes and updates 
  • Accurately process and record all support incidents 
  • Gather customers information and determine the issues by evaluating and analysing symptoms 
  • Work with the technical service team on product lifecycle projects 
  • Build positive relationships with customers 
  • Follow standard processes and procedures 
  • Identify and escalate priority issues as per customer specifications.

Summary

Company

Rukkem Nigeria Enterprises

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Consulting/Business Strategy & Planning

Job Type

Full-Time

Minimum Qualification

OND

Preferred Years of Experience

1 - 3 years

Salary

₦75,000.00 ‐ ₦100,000.00 per month

Application Deadline

Today