Clients Service Manager

Iconcepts Limited

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iConcepts is Nigeria’s leading multi-channel solutions provider of Mobile Interactive Communication Services. iConcepts applies its expertise in Mobile Messaging Technologies and its network of relationships with the Nigerian GSM operators, advertising and marketing agencies, media organizations and corporations in different industries to develop innovative marketing, entertainment, business and communication solutions.

 

 

Job Purpose

Maintains customer satisfaction by providing problem-solving resources.

 

Skills:

  • Customer Service
  • Process Improvement
  • Decision Making
  • Managing Processes
  • Planning
  • Tracking Budget Expenses
  • Analyzing Information
  • Developing Standards
  • Help Desk Experience
  • Emphasizing Excellence

 

Qualification

  • University degree with proven skills, abilities, experience and knowledge in Managing and Analyzing Process.
  • 3 - 4 years Experience & above

 

This job originally appeared elsewhere.

Summary

Company

Iconcepts Limited

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

3 - 5 years

Application Deadline

Today