- Interact with the company’s customers to provide them with information to address inquiries regarding products and services.
- To obtain client information by answering telephone calls; interviewing clients; verifying information
- To determine eligibility by comparing client information to requirements
- To establish policies by entering client information; confirming pricing
- To inform clients by explaining procedures; answering questions; providing information
- To maintain communication equipment by reporting problems
- To maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures
- Deal with and help resolve any customer complaints.
- Minimum HND certificate holder.
- 2 years working experience.
- Quality focus.
- Customer service.
- Market knowledge.
- Communication skills.
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