Ability to extract and analyse information, good communication, persuasion and sensitivity.
Plan for implementation of, and ensure compliance with, University, college and/or departmental security and configuration policies.
Organize trainings and interface with client to resolve hardware and software problems.
Investigate and analyse business problems and then design information systems that provide a feasible solution, typically in response to requests from the business or a client.
Gather requirements and identify the costs and the time needed to implement the project.