IT Intern

Lextorah Group

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The Lextorah Group is looking for a student intern with exceptional customer service skills, solid troubleshooting skills, ability to work well in a team environment, excellent oral and written communications skills and the ability to work under minimal supervision.

 

Essential Job Duties/Responsibilities:

  • Applicants must have experience with Windows XP/7 in a technical support environment. Experience with Windows 8 is a plus.
  • Applicants must also have experience supporting recent versions of Microsoft Office Applications, including XP, 2003 and 2010. Experience with networking technologies and printer support is preferred.
  • Applicants should have the ability to perform tasks such as operating systems and application software installations and upgrades, as well as virus protection and eradication.

  • Respond to user requests for service, troubleshoot problems and help develop solutions.
  • Support PC hardware components, desktop operating system software, and application software.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
  • Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
  • Monitor backup systems and procedures to ensure data security.
  • Record activities, solutions and other responses to request for service.
  • Assist users in determining appropriate software solutions to meet needs.
  • Develop and provide user training for basic hardware and software use.
  • Maintains open communication and positive working relationship with staff.
  • Perform other duties/projects as assigned.

 

Qualification:

  • Minimum of ND in business, communications or computer related field.
  • Proficiency in computer applications
  • Proficiency in programming language such as: HTML, PHP and Ability to use Word press will be an added advantage.
  • Conducting research via internet
  • Ability to prioritize tasks and efficiently manage time.
  • Ability to exercise good judgment and effectiveness in working with a high-performing team
  • Strong oral and written communications skills
  • Ability to respond effectively to inquiries or complaints.
  • Ability to develop, maintain, and promote strong internal and external relationships
  • Ability to define problems, collect data, establish facts, and draw valid conclusion

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Summary

Company

Lextorah Group

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Information Technology

Job Type

Intern

Minimum Qualification

OND

Preferred Years of Experience

Entry Level

Application Deadline

Today