Key Account Manager

Lagos Business School (LBS)

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Lagos Business School delivers executive programmes aimed at systematically improving the practice of management in Nigeria.

In 2007, LBS consolidated its status as Nigeria’s premier business school by ranking for the first time among the top 50 business schools in the world, in the area of open enrollment programmes, by the Financial Times of London. LBS is still the only Nigerian business school to be included in this prestigious world ranking.

 

Our Mission

LBS is a community of people committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity and relevant to Nigeria and Africa at large. We strive to be a world-class business school which will have a significant impact on the practice of management.

 

 

Department: Executive Education

Business Unit: Pan-Atlantic University/Lagos Business School

Reports To: Director, Executive Education

 

The purpose of Position:

To market and drive the growth of assigned products to targeted customers.Develop and manage clients’ relationship to meet their needs and business sustainability.

 

 

Responsibilties:

  • Develop and execute sales strategy for the organization to boost revenue and profitability
  • Manages the Client Engagement Process from sourcing to when sales is achieved
  • Develop new customer relationships to boost sales pipeline and conversion rates
  • Contribute to new products/solutions design, development and delivery
  • Manage the order-to-cash cycle, including Customer Acceptance ,Invoicing and Payments
  • Understand the business, its capabilities, product and service offerings and serve as a missionary to take the service benefits and value propositions to target market
  • Define, drive and own the customer satisfaction business requirements towards improving services and its delivery
  • Screen potential business deals by analyzing market strategies, requirements, potential and financials; evaluating options; resolving internal priorities; recommending “go or no-go” decisions
  • Update all information into the CRM as required

 

Periodic Sales Targets Reports

Key Customer Account Management Report

Account Lifecycle Tracking Report – Project and Finance

Prospective Customer Pipelines

Customer Satisfaction Feedback ratings

Competitor Analysis Reports

 

Requirements:

  • Strong competitive drive, negotiation skills, business judgment and the ability to work independently
  • Strong experience or familiarity within both the local and international markets
  • A strong appreciation for operating environment with emphasis of potential risks and opportunities.
  • Accountability for profitable results, goals and sales targets
  • An appreciation of customer expectations with a customer-oriented approach to results
  • Excellent verbal, written communication and presentation skills
  • Ability to plan and prioritize as required
  • Strong analysis and judgment skills
  • Knowledge of market segmentation and branding
  • Good first degree in related discipline
  • Professional Qualification
  • MBA degree is an added advantage
  • At least 8 years in a marketing position.
  • Should have successfully sold services, business solutions within the major industries – Telecoms, Financial Services, FMCG, Oil & Gas, Consulting etc

This job originally appeared elsewhere.

Summary

Company

Lagos Business School (LBS)

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Sales/Business Development

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

1 - 3 years