A leading global career education company head quartered in Mumbai, India, we have a legacy of 30 years in I.T. education. We have a presence across 40 countries and have trained over 6.8 million individuals in more than 1,305 training centers worldwide. We also include corporate training and assessment solutions for corporates and academic institutions, and custom content development for overseas and domestic customers.
The candidate should achieve customer delight by ensuring quality education and building "Best Technology Center" image for the Center.
The Candidate will:
- Ensure implementation of quality system for delivery of training at the Center
- Ensure optimum utilisation of Center resources
- Ensure that all Faculties are skill certified and competent in delivering lectures
- Ensure proper scheduling of classes
- Ensure smooth conduct of final examination and timely assessment of answer scripts
- Ensure timely dispatch of reports to Head Office/Regional Office
- Achieving student satisfaction level by providing good value for money
- Ensure conduct of Faculty Improvement Program
- Identify technical and non-technical needs of the Faculty and deliver training program to meet the training needs
- Handling academic related concerns at the Center
- Assist enrolment through word of mouth by providing quality training
- Support marketing activities
- Report on current trends and practices in academics
- Report to the Center Head on any non-conformance found in the system and take appropriate corrective and preventive measures
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