Head, Revenue Assurance & Fraud Management


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Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.



Job Summary 

  • Lead and coordinate the revenue assurance and fraud management activities, with the goal of providing strategic direction to maximize revenue and minimise/mitigate risk.

Principal Functions

  • Manage staff, provide leadership and professional development to ensure productivity and efficiency
  • Analyse and understand various revenue streams, product offerings and associated systems and processes to ensure completeness, accuracy and validity


  • Develop, implement and maintain processes and procedures for effective revenue assurance and fraud management
  • Formulate and oversee the implementation of companywide revenue assurance and fraud management strategy including the definition of appropriate KPIs
  • Update and develop team knowledge about revenue assurance and industry best practice to ensure the organisation’s revenue assurance readiness is at par with industry standards
  • Define criteria and measure the departmental performance with respect to revenue assurance and fraud management
  • Ensure proper implementation and continuous monitoring of the revenue assurance tools
  • Ensure proper and adequate resource allocation according to departments requirements and provide the extra support needed if resources are inadequate
  • Ensure all revenue assurance reports are prepared on time for the Chief Financial Officer’s review
  • Advise on revenue impacting processes to be implemented and ensure the department adhere strictly to approved company and regulatory processes and procedures
  • Follow up/escalate issues submitted by the revenue assurance department or other departments to provide required studies to maximise revenue and process efficiency
  • Carry out other requests as instructed by Chief Financial Officer

Educational Requirements

  • First degree in a relevant discipline from a recognized university.
  • Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)

Experience,Skills & Competencies:

  • Eight (8) to Twelve (12) years work experience, with at least three (3) years in a managerial role
  • Financial Accounting/ Reporting
  • Revenue Assurance
  • Financial Systems Knowledge
  • Business and/or Financial Acumen
  • Accountability
  • Delegation/ Supervisory
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work

This job originally appeared elsewhere.




Job Level

Experienced (Non-Manager)




Banking / Finance / Insurance

Job Type


Minimum Qualification


Preferred Years of Experience

7 - 10 years

Application Deadline