Account Manager (Sales)

Patwith Consult

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JOB DESCRIPTION:

We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. In the long run you should be able to grow our business by building successful, long-term client relationships.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

 

KEY DUTIES

  • Suggest actions to improve sales performance and identify opportunities for growth.
  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients.
  • Act as the point of contact and handle customers’ individual needs.
  • Generate new business using existing and potential customer networks.
  • Resolve conflicts and provide solutions to customers in a timely manner.
  • Supervise account representatives to ensure sales increase.
  • Report on the status of accounts and transactions.
  • Set and track sales account targets, aligned with company objectives.
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts).

 

QUALIFICATION:

  • Proven work experience as a Sales account manager or Sales account executive.
  • Hands on experience in sales and an ability to deliver excellent customer experience.
  • Knowledge of CRM software and MS Office (MS Excel in particular).
  • Understanding of sales performance metrics.
  • Excellent communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Business acumen with a problem-solving attitude.

Summary

Company

Patwith Consult

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Sales/Business Development

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

5 - 7 years

Salary

₦200,000.00 ‐ ₦250,000.00 per month