A secretary or administrator provides both clerical and administrative support to professionals, either as part of a team or individually. The role plays a vital part in the administration and smooth-running of businesses in our organization.
The role also entails coordination and implementation of office procedures and frequently have responsibility for specific projects and tasks and, in some cases, oversee and supervise the work of junior staff.
Most work involves both written and oral communication, word processing and typing, and requires relevant skills such as IT, organisational and presentation skills, as well as the ability to multi-task and work well under pressure.
Enhances effectiveness by providing information management support.
Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Prepares reports by collecting information.
Use of a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases.
Devising and maintaining office systems
Ordering and maintaining stationery and equipment;
Sorting and distributing incoming post and organising and sending outgoing post;
Organising and storing paperwork, documents and computer-based information
Photocopying and printing various documents, sometimes on behalf of other colleagues;
Arranging in-house events.