Customer Service Manager

Travis Nigeria Limited

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Job Details

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Summary

Company

Travis Nigeria Limited

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Oyo

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

OND

Preferred Years of Experience

1 - 3 years

Salary

₦75,000.00 ‐ ₦150,000.00 per month