Operations Manager

Culminate Consulting

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Culminate Consulting  - Our client a young and dynamic Microfinance Bank with a vision to promote financial inclusion in Nigeria by Leveraging on Technology, is currently recruiting to fill the position 



  • Introduce and implement effective systems, policies, structures and resources to support the growth of the institution and ensure adherence to the same;
  • Serve as the Operations Lead for the banking system implementation, aligning system configuration with operational processes and policies
  • Develop and manage a team of well-trained, focused and motivated Banking Services staff
  • Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities
  • Define and implement new policies and procedures for Banking Services in support of product development / refinement or upon introduction of new technologies and delivery channels;
  • Analyze operational risks, procedures, work flow and controls on an ongoing basis for continual improvement of operational systems
  • Safeguard customer data and protect against fraud through management of authorization levels and access rights
  • Develop and maintain sufficient business continuity plans to ensure service delivery in the event of minor to major incidences & escalation of service exceptions as needed



  • Candidate must have a Degree in Accounting/Finance/Economics.
  • 5 to 7 years’ experience in the Financial sector with at least a minimum of 3 years in a Commercial or Micro finance Bank
  • Should ideally be a Certified Microfinance Banker or at least be aiming to complete within next 12 months
  • Must have worked in Lagos for a good number of years
  • Should be resident in Lagos.

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Culminate Consulting

Job Level

Manager (Staff Supervisor/Head of Department)




Administration & Office Support

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years

Application Deadline

1 week from now