Customer Relation Officer

acada telecoms international ltd

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Responsibilities:
Serves customers by providing product and service information;
resolving product and service problems.

Job Duties:

Attracts potential customers by answering product and
service questions; suggesting information about other products and
services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.

Summary

Company

acada telecoms international ltd

Job Level

Experienced (Non-Manager)

Location

Lagos

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

HND

Preferred Years of Experience

1 - 3 years

Salary

₦80,000.00 ‐ ₦100,000.00 per month