Almex integrated services is an organization with a focus on delivering excellent service to the business development resources.
Our team offers high quality services to provide the best outcomes to adequately compete successfully with others from a diverse set of business sectors.
Customer Service Clerk serves customers by providing information, responding to requests, resolving problems, collecting revenue and can assist in creating a job application that will attract job candidates who are qualified for the job.
- Maintain a clean, neat, organized and safe work environment.
- Greet all customers and provide them with prompt, courteous service and assistance.
- Enter customer information into database for eligibility of Wakefern programs.
- Provides information to customers by verifying understanding of request; answering questions; offering assistance.
- Initiates service by recording requests; forwarding to dispatching.
- Collects revenue by receiving and recording payments.
- Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
- Improves quality results by evaluating processes; recommending changes.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Skills and Qualifications:
- Applicants need to be educated to a high standard and possess a recognized general educational qualification.
- A Customer Services Clerk must have excellent communication skills as both written and verbal skills are essential for this role.
- To be successful as a Customer Services Clerk applicants must be methodical and be able to demonstrate an understanding of basic accounting.
- Previous experience may not be required, but would be an advantage, especially if applicants have worked as a Customer Services Clerk in Shipping and Logistics previously.
- Applicants must be able to operate Microsoft Word and Excel programs efficiently.
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