Workshop Technician


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Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. 


Job Descriptions:

  • Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians
  • Applies documented procedures and policies to perform diagnostics and complex repairs
  • Performs preventative maintenance based on assessment of engine
  • Completes required documentation, such as work completed documents, time sheets, warranty claims and quality forms, via handwritten or business system input screens
  • Completes training in line with skill and business requirements
  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc
  • Maintains work area and tools for cleanliness and proper operation
  • Adheres to and ensures adherence of more junior technicians to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor



  • Skill Level A - Level II Technician plus:
  • Ability to train Service Personnel to develop their diagnostic skills
  • Able to identify opportunities for work process improvements and recommend appropriate action
  • Able to develop and maintain productive working relationships
  • Ability to prepare reports providing feedback on service interventions
  • Skill Level B - Skill Level A plus:
  • Ability to identify and resolve engine system failures relating to and impacted by component failure
  • Ability to guide / coach other service technicians through complex service interventions and diagnostic issues
  • Can resolve complex technical problems
  • Ability to identify and up sell further service and repair opportunities.
  • Education, Licenses, Certifications
  • Apprentice Trained Engine Technician (Preferred)
  • Vocational diploma from relevant technical institution
  • Locally valid driving permit (Preferred)
  • Experience
  • Advanced level knowledge of and/or experience with engine products
  • Experience providing technical advice and coaching to more junior technicians (preferred)

This job originally appeared elsewhere.




Job Level

Vocational/Semi-Skilled/Unskilled Labour




Vocational Trade and Services

Job Type


Minimum Qualification

High School (S.S.C.E)

Preferred Years of Experience

1 - 3 years

Application Deadline